Top of the page



About the controller

Kanigen Works Benelux SA, with registered office at Wolfsbergstraat 57, 
Genk poort N°361, 
B - 3600 Genk and registered with the Crossroads Bank for Enterprises (CBE) under the number BE 0441 202 322, is the controller for processing personal data that you provide when using our website

Why do we collect your data and what are the legal bases?

1. Data we collect directly from you

Through our website, we collect data when you use the contact form or download form to receive information from us about our products and services.
We use this data (in particular your name, e-mail address, etc.) to contact you at a later date with further relevant information based on your consent.
As a general rule, data marked with an asterisk is mandatory. Should you fail to provide the required information when submitting the forms, we will not be able to contact you.

2. Data we collect when you interact with the website

When you access the website, the servers accessed automatically collect the following data: the IP address used during your visit, the date and time you access the website, the pages viewed, the type of browser used, the platform and/or operating system installed on your computer, the volume of data transferred, the referring site, and geographic and linguistic information. This data shall only be kept for statistical purposes with a view to improving the website.

3. For how long do we keep your data?

We keep your data for as long as is necessary to carry out the purposes for which it is collected, pursuant to the legislation in force.

4. To whom may your data be sent?

Your data shall not be communicated to third parties, except as part of a legal or regulatory requirement or for the purposes of the usual management of the company.
As part of the execution of our services, we may need to outsource, either in whole or in part, some of our tasks to technical subcontractors who are associated with us by means of a contract, in particular to ensure the operation of our website.
Furthermore, Kanigen Works Benelux shall require any subcontractors to observe the data protection legislation and shall ensure sufficient guarantees regarding the implementation of appropriate technical and organisational measures in such a way that the processing fulfils the requirements set out by the data protection legislation and ensures that your rights are protected.
As a matter of principle, we do not sell or divulge to third parties, in any way whatsoever, data that we collect about you.
Your data may only be communicated to partners of Kanigen Works Benelux for direct marketing purposes if you have given your explicit consent to this end.
If we are legally obliged to do so or if a legal ruling so requires, we shall communicate your data to the extent required in order to comply with the law or the legal ruling.

5. What are your rights?

5.1 Right of access

You have the right to view your data at any time and free of charge by sending an e-mail to

5.2 Right to rectification

You have the right to require that incorrect data be corrected and that inappropriate data or data that is no longer relevant be deleted by sending an e-mail to
We would like to draw your attention to the fact that you are obliged to verify the accuracy of the data you communicate to us at all times.

5.3 Right to be forgotten

If you no longer wish your data to be processed and you meet the conditions to exercise your right to be forgotten, we shall delete your data from our database.
This deletion shall take place during the month following receipt of your request, unless we are required to retain such data to meet a legal obligation or for the establishment or defence of legal claims.

5.4 Right to data portability

Insofar as required, you also have the right to data portability pursuant to the applicable data protection laws.

5.5 Right to object

You also have the right to object to any use of your data for direct marketing purposes. You may exercise your right to object at any time, free of charge and without having to provide a reason, by sending an e-mail to this end to

5.6 Right to restriction of processing

Finally, you have the right to ask Kanigen Works Benelux to restrict the processing of your data pursuant to the applicable data protection laws.

6. Links to other websites and services

Our website may contain links to third-party sites, while some of our services give you access to third-party services (such as social media).
We have no control over the way in which these third-party sites and services process your personal data. We do not verify third-party sites and services and are not responsible for such third-party sites and services or their privacy practices. We therefore advise you to read the privacy policies available on third-party sites or services that you access from our website or services.

7. Security

We have drawn up security rules tailored to the technical and organisational plan in order to avoid any destruction, loss, falsification, modification or accidental communication to third parties of, and unauthorised access to, data, as well as all other unauthorised processing of data.
The number of staff having access to your data shall be restricted only to those for whom access is necessary to enable them to execute their tasks.

8. Limitation of liability clause

Kanigen Works Benelux may never be held liable for damages such as a loss of data, financial or commercial damage, a loss of earnings, an increase in general fees, or disruption to planning. This list is non-exhaustive.
Furthermore, Kanigen Works Benelux may not be held liable for any damage arising from the unlawful handling of data committed by third parties (theft of data, a virus, phishing or other computer-related offences).

9. What happens in the event of a dispute?

If you believe that we have failed to meet one of our legal and/or contractual obligations, we invite you to contact us by e-mail at or by post sent to our registered office. We shall make every effort to ensure that this is followed up in the shortest possible time. All claims or complaints are to be sent to our registered office.
Should you not be satisfied with the response you receive from us, you have the right to file a claim with the competent supervisory authority.

10. Law and competent jurisdiction

These provisions shall be governed, interpreted and executed pursuant to Belgian law. Only Belgian law shall apply in the event of a dispute.
Any dispute that cannot be settled amicably within a period of one month from the date of its occurrence, with this period able to be extended by mutual agreement, may be brought before the courts and tribunals of the district of Tongres by either party. Only the courts and tribunals of the district of Tongres shall have jurisdiction.

11. Entry into force

The present policy was drawn up and entered into force on 15 May 2018. We reserve the right to change, modify, add or remove parts to or from this policy at any time and at our sole discretion.

12. Contact

Should you have any questions related to this Privacy Policy or our privacy practices, please contact us by e-mail at You may also contact us in writing by letter sent to our registered office.

By continuing to browse this site, you consent to the use of personal data for statistical purposes relating to navigation information. See the privacy policy for more information.